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Home / Gaming / Got a Defective Xbox? Here’s How Microsoft Will Make it Up To You!

Got a Defective Xbox? Here’s How Microsoft Will Make it Up To You!

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Updated: November 26, 2013
xbox-one-hardware-head

As with all new console launches, especially when so many units in total are sold, a fair number of defective models have found their way into unlucky buyer’s hands, and in the case of the Xbox One, the symptom is a Blu Ray drive that makes a horrendous grindy noise, and in most cases with said noise, the inability to play physical copies of games.

While things like 1 year warranties exist for this exact reason, the fact of the matter is situations like this are rough near launch time due to such high demand and low supply of systems, and thankfully Microsoft has taken steps to make it up to those few unlucky customers the best way they can for the time being: Free digital games!

Anyone with a defective system and has been in contact with Microsoft Support is being given their choice of one of four digital games, meaning they can play them without the need of their defective disc drive for the time being, until the unit can be properly fixed/exchanged. Available choices include Dead Rising 3, Ryse: Son of Rome, Forza Motorsport 5, and Zoo Tycoon, all of which are currently exclusive titles to the system. While getting a defective system in the first place of course is terrible, it’s good to see Microsoft taking steps to insure that their loyal day one purchasers are still able to play and enjoy their system right away.

Source: Tech Spot 

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  • Lercus

    Here that? Those are the ps4 fanboys rushing in!

  • tobagganski343

    They should give me a free start menu program for Windows 8

    • danwat1234

      RetroUI? :) Start8 is good too. It would be epic if they did that

      • tobagganski343

        StartisBack is the best IMO

        • danwat1234

          Wow just heard of that. So Start8, Retroui, Classic Shell and Startisback.
          EDIT: And also, ‘Classic Start 8′, ‘Windows 8 Start Menu by POkki’, ‘ViStart’, and ‘Power 8′,

    • SeriuslyHowDoYouNotKnowThis

      Windows 8.1 Does exactly that and more… Just download it for free on MS website.

      • tobagganski343

        lol no they don’t I have 8.1 and there sure isn’t a start menu

      • kjjglkjg

        8.2 is the one bringing that feature..

    • dsgamez .

      Just give me Microsoft Pinball back, that’s all I’ll ever ask. xD

  • PCgamer

    this what happens when you buy a second best. still PC gaming is the best.

    • JustAGamer

      That’s assuming you actually care about playing a game and not use to benchmark your uber PC.

    • g0ggy

      I love how every time something is wrong with a console it’s “PC gaming teh bestest on the worldz”.

      The mistake people made is buying a console on release. They always have faulty tech or software bugs. This has nothing to do with PC vs console whatsoever.

    • Raijin

      PC gaming isn’t that great as you think.games come out to be playable for consoles so PC is been dragged behind.right now there are are 3-4 games that can bring high end gpu’s like 780 ti,290 etc on their knees,and in few years games like those won’t be a problem.780 Ti will release 6gb version and also Nvidia Maxwell gpus are coming out in February/March

      as for games(aside mmo games like LoL,L2,Aion etc) PC gets all the crappiest games.ps3 gets Gran Turismo 6 and PC a game with firefighters.roflmao.on PC aside BF and CoD series you can’t play any other game online(i say it again cause some people don’t understand with first time: aside mmo games like LoL,L2,Aion etc) cause most people(90%+) pirate the shit out of the games

      • Michael

        well maybe you should go play some total war games,, and civ games too. also i dont think xcom eu is a crappy game.

      • Chandlor

        Interesting point guy. But do some research before you go out and make yourself sound like an idiot.

  • PC MASTER RACE ELITIST

    This is why PC is master race, inb4 h8 from console fggts.

    • Sam Christianson

      no no no no no, you must not stoop to their level

  • crazysymbols

    You made a slight mistake at the end of the article, instead of “insure” it should be “ensure”. Just looking out for you.

    • Nathaniel Elliott

      They always screw up like that I missed that one but that’s cuz I look at the obvious ones.

  • Nathaniel Elliott

    Loyal my ass they should give yah the game you bought free online. As well as pay for another Xbox one.

  • Nahian Choudhury

    YAY!!! Christmas!! #MerryChristmas

  • Mccodi

    They should just make it working perfectly before releasing it. If they did it back then, I’m sure as hell they can do it now. #MerryChristmas

    • Sam Christianson

      when have they ever made consoles perfect the first time around?

  • dsgamez .

    Well.. At least they’re doing something, I guess.
    Dead Rising 3 would be a pretty nice deal, but I don’t own any of these new-gen consoles.. xD
    Retro consoles and PC gaming are more my department.

  • Enrique Maipeps

    Youtube: Enrique Maipeps

    Feliz navidad
    #merrychristmas 4 u too & #givemethestuffbitch

  • Jose Velez

    :O more problems for xbone :(

  • naresh kumar

    #merrychristmas windows 8.1 and 8 are all the same

  • jainendra

    #Happy holidays

  • jainendra

    #merrychrismas

  • Kerron Blair

    #MerryChristmas
    Youtube: Kerron Valdus

  • JM Janeros

    #MerryChristmas
    oohh :D is this for beta users ???

  • Kyle Wolfson

    #happyholidayss

  • Seth Wahl

    Glad I got my Xbox fine. #MerryChristmas

    YouTube: Cyanide||Seth

  • Abs V

    This is why you wait for others to buy the console and wait for the reviews so you know what’s going on before you buy it lol
    #MerryChristmas